Hey, Petpreneur! Buckle up, because we’re jumping into the driver’s seat of the customer’s journey today! From their first time hearing about you to the completion of a purchase (and hopefully many, many, many more!), your customer interacts with your brand at many different points. Any form of …
Using Touchpoints to Rock Your Goals
Ok, you get what customer touchpoints are and how they can make or break a business. But what do you actually DO with them to make them work for you? It’s as easy as one, two, three... [Download the workbook to get started] How to create your first customer journey (aka touchpoint) map The …
Identifying Your Top Five Touchpoints Workbook
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